The Hat

The Hat Support

The Hat is provided by Andrei Lashkevich. Email hello@andreilashkevich.com for help. Include the device model, iOS/Android and app versions, selected language and what happened. Hide private details in screenshots; never send passwords or payment-card details.

Playing together

Two teams share one phone. Add each player in a separate field; alternating names join teams A and B. Each team needs at least two people. Odd-sized groups are supported. Free play supports 4–6 players; the optional upgrade or one free demonstration game supports up to 12.

Each person secretly adds five different words or short phrases your group will recognise, or you can choose a ready-made theme. Pass the phone through the hidden handoff screen and keep tickets hidden from the people guessing.

The same tickets return in every round. First Explain using words without gestures, then give One Word as a clue, then Mime without speech or sounds. In Explain, the team can try multiple answers. In One Word and Mime, only the team's first answer counts. The clue giver records the result on the phone. The rules are available before and during play.

A turn lasts 45 seconds by default. The round continues across turns until every ticket has been guessed. Correct tickets score once per round. An unfinished, skipped or invalid ticket returns on the next turn; it cannot be retried in the same turn. In Explain, ordinary skipping is unavailable, but Clue slip handles an accidental rule violation without a point or penalty. Pause, opening the rules and leaving the app stop time and hide the ticket.

After three rounds the higher total wins; equal scores are a tie. An enabled Freeze finale adds a fourth round using one still pose per ticket. Keep movements safe and choose words everyone is comfortable with.

Languages, sound and offline play

Use the language icon during onboarding or Settings. One language choice changes both menus and game words. Sounds, vibration and reduced motion can be adjusted in Settings. Vibration depends on device support. If sounds are enabled but silent, check the device's volume and audio settings.

The game and bundled words work offline. Loading current store prices, buying, restoring purchases and contacting support require a connection. Previously recognised purchased access can work offline; reconnect if access needs to be refreshed.

Optional lifetime access

Free play includes 4–6 players, custom words, the classic theme and three rounds. A one-time purchase adds 7–12 players, more themes, mixed themes, the Freeze finale, saved hats and timer/deck settings. This is not a subscription. Your store displays the local price before you confirm.

You can try one complete game with these extras for free. No payment details are required, and the game does not automatically start a paid plan. Saved hats require purchased access and can be saved after the game when all tickets have been revealed.

Restoring purchases and refunds

Connect to the internet, sign in with the same Apple Account or Google Play account used for the purchase on that platform, then choose Restore purchases in the app. A Hat purchase does not unlock Alias, BOMB, Spy or Crocodile. Purchases are not promised to transfer between Apple and Google stores.

If access remains missing, email the product name, purchase date and a description of the problem. An order reference can help; hide unrelated information. Pending payments must be completed or approved by the store before access is granted.

For refund requests, use Apple purchase support or Google Play refund support. The store's process and applicable consumer rights determine eligibility.

Saved words and privacy

There is no player account. Player names, preferences and saved hats remain on the device. Saved words are separated by language; they are not a cloud backup. Clearing Android app storage or deleting the iOS app removes local data. Offloading on iOS can preserve it; manage device backups separately in system settings.

For purchase-service or support data requests, email hello@andreilashkevich.com. Local deletion does not itself erase store transactions or request a refund. See the Privacy Policy for details.

If a translation or word seems wrong, email the exact wording, language, theme and app version so we can correct it.

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