Need a hand with Alias? Email hello@andreilashkevich.com.
Tell us your device model, iOS or Android version, Alias version and what happened. A screenshot can help, but please hide personal information. Never send your password or payment-card details. Support is provided by Andrei Lashkevich.
How do we play?
Start a new game, set up your teams, choose the rules and pick your categories. Explain the word without saying it. Swipe right when your team guesses correctly; swipe left to skip. Review the answers after the round, then pass the phone to the next team. You can choose what happens to the last word when time runs out.
Can I play offline?
Yes. The game and word decks are available on your device. Purchasing and restoring access require an internet connection.
How do I change the language?
You can change the interface language during onboarding or in Settings. The word language can be selected separately when you choose categories. This lets your group play in the language you want without changing the whole interface.
My purchase is missing
Check that your device is signed in to the Apple Account or Google Play account used for the purchase, on the same store platform. Connect to the internet, open the Alias purchase screen and tap Restore Purchases. If access is still missing, contact us with the product name and purchase date. A receipt can help, but hide unrelated personal details.
Is the current purchase a subscription?
Alias 2.0.0 currently offers a one-time purchase for all themes and no in-app ads. The legacy weekly subscription is no longer sold. Check the store purchase sheet before confirming. If you bought a subscription in an earlier version, it is managed separately in iPhone Settings → your name → Subscriptions. Deleting Alias does not cancel a subscription. For refund requests, visit Apple's purchase support or Google Play refund support, depending on where you purchased.
How do I change my privacy choices?
Optional usage analytics is off by default. You can enable or disable Share usage analytics in Alias Settings. If an advertising privacy message applies to you, use Ad privacy choices in Settings to revisit your choice. Declining analytics or personalised advertising does not prevent you from playing. On iOS, tracking permission can also be changed in Settings → Privacy & Security → Tracking.
Why do I see advertisements?
The version without PRO may show advertisements at breaks between turns or games. PRO removes them. If you bought PRO and still see an advertisement, connect to the internet, restore your purchase and contact us if the problem continues. To report an inappropriate advertisement, include a screenshot and approximate time, with any personal information hidden.
What is the 18+ category?
It is a separately selected deck intended only for adults. Choose categories suitable for everyone in your group. It is not included automatically in the default Mix.
I found a word that is wrong or unsuitable
Email the word, its language and category, and explain the issue. We use reports to review and improve the decks.
How can I request deletion of data?
Alias has no player account to delete. Local settings and history can be removed by deleting app data, subject to your device's backup settings. For information already processed by our service providers, email hello@andreilashkevich.com with “Alias privacy request”. See the Privacy Policy for details. Removing the app does not cancel store subscriptions or erase Apple’s or Google’s transaction records.